At Plinko Cycle, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please read our return policy for more information on how to initiate a return.
We accept returns of products within 30 days of purchase, provided the product is unused, unopened, and in its original packaging. If the item is damaged or defective, we will provide a full refund or exchange.
If you wish to return an item, please follow these steps:
Refunds will be processed to the original payment method. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or damaged.
If you wish to exchange an item, you may return the original product and place a new order for the replacement item. The same return policy applies for exchanges.
Some items, such as downloadable content (DLC) or digital products, are non-returnable and non-refundable. Please make sure to review the product description before purchasing.
If you have any questions or need assistance with your return, please feel free to reach out to us at [email protected]. We are here to help!